Privacy policy

Privacy Policy

Updated 21 August 2024

L M H ("we," "us," or "our") is a technology company focused on designing and developing mobile games. This Privacy Policy aims to clarify how we collect, store, share, and use your personal data in compliance with the laws of the countries where we operate.

L M H is the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. Under this Terms of Service & Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile applications, access and/or play our games, or interact with our Services..

Scope of Policy

This Privacy Policy applies to all our services, including websites, mobile applications, marketing activities, and other services we may provide ("Services").

Data Controller

L M H is responsible for controlling the personal data you provide when using our Services. This means we determine how your personal data is used.

Collection of Information

1. Data You Provide: We collect personal data directly from you when you:

Visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

2. Data Collected Automatically: We automatically collect various types of information when you interact with our Services to enhance your experience.

3. Data from Third-Party Platforms: If you log into our Services using a third-party platform (e.g., Facebook, Apple Game Center, Google Sign-In), we access certain information, such as your screen name and profile information, as permitted by the platform's policies. Learn more about these platforms’ privacy policies here:

Use of Information (Purpose and Legal Basis)

We process your information for the following purposes, in line with the legal basis for each type of personal data as outlined below:

To deliver and maintain the Services and enhance the gaming experience;
To enable us to offer our games (Services), ensure your purchases are activated within the games, and provide you with player support if required;
To optimize our Services for your use and your device, as well as to deliver personalized in-game events, offers, and promotions;
To communicate with you regarding app-related information, including confirmations, technical notices, updates, security alerts, and support or administrative messages;
To tailor and improve the Services, offering customized content and features;
To respond to your comments and inquiries, providing customer support services;
To collect analysis or valuable insights that help us enhance our Services;
To monitor and analyze trends, usage, and activities related to the Services;
To detect, prevent, and resolve technical issues and bugs;
To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information;
To facilitate communication between players within games or on our social media accounts;
To serve advertisements;
To provide and deliver the products and services you request, along with relevant information.

We only process your information to the extent necessary to achieve the purposes for which it was collected.

Data Retention

We retain your data only as long as necessary to provide you with our Services or fulfill legal obligations, including retaining data for legal claims or compliance with applicable laws.

Sharing of Information

We may share your data with:

Social networks for social sharing features.
Third parties when required by law or during business negotiations.
Authorities to protect the rights and safety of L M H or others.
Advertising networks for behavioral advertisements, with your consent.

Social Sharing Features

Our Services may include social sharing features (e.g., Facebook "Like" or "Share" buttons) that allow you to share your activities with others. Use of these features is subject to the applicable laws in your jurisdiction.

Children's Privacy

Our Services are intended for users aged 13 and above (16 in the EEA). If you are under the applicable age, you may not use our Services.

Security

We take reasonable measures to protect your personal data, but no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data.

Your Rights

If you are in the EEA, Switzerland, or a legal resident of California, you have specific rights regarding your personal data, including access, deletion, objection, portability, correction, and restriction. To exercise these rights, please contact us at sierbul@lmh.solutions.

Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your personal data rights have been violated. We recommend contacting us first to address your concerns.

VCDPA Compliance

L M H complies with the Virginia Consumer Data Protection Act (VCDPA), ensuring that your personal information is processed securely and in accordance with applicable laws. For more information, please contact us at sierbul@lmh.solutions.

How to Opt-Out of Data Sharing and Selling

Our privacy policy is committed to transparency and providing you with control over your personal data. In accordance with the Virginia Consumer Data Protection Act (VCDPA), we inform you of your rights to opt-out of certain data practices, including:

- Sale of Personal Data: You can contact our Data Protection Officer (DPO) directly to request an opt-out.

- Profiling for Decision-Making: You can contact our DPO for assistance.

You have the right to opt-out of certain data practices, including the sale of personal data. To do so, contact our Data Protection Officer (DPO) using the details below:

Email: sierbul@lmh.solutions
Phone: +380 (99) 651 46 81
Address: Kyiv, Bud. 16 Lit "a", Of. 15, Vul. Leiptsyzka

California Residents

Under the California Consumer Privacy Act (CCPA), we must disclose the types of Personal Information we collect, how we use it, where we get it, and with whom we share it.

California residents have the following rights:

- Right to Know and Access: Request details about the categories of Personal Information we collect, its uses, sources, and specific information we hold about you.

- Right to Equal Service: We will not discriminate against you for exercising your rights.

- Right to Delete: Request account closure and the deletion of your Personal Information.

- Right to Opt-Out: Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

We will respond within one month. To exercise these rights, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. If significant changes are made, we will notify you through appropriate communication channels.

We do not sell the Personal Information of our users. For more information about these rights, please contact us.

Contact Us

For any questions or assistance regarding this Privacy Policy or to exercise your rights, please contact us at sierbul@lmh.solutions.